Digital IT Solution Accelerates Process Agility & Efficiency

The Challenge

• A leading media & technology company in US had challenges in managing changing application landscape and increasing IT incidents that affected business and customer satisfaction. Increasing operational cost and Infrastructure-related changes were common.
• Also, the company wanted to streamline its IT management process by replacing the company’s inefficient, inaccurate—manual process with a digital solution.

Our Approach

• Full-Stack Techies analysed the company legacy system and leveraged our legacy IT infrastructure transformation capabilities, initiated migration of the provider’s operations.
• For business agility, introduced digital IT functions and made them more responsive. We introduced onsite and offshore resources delivery model for transformation activities. Also, started to prepare migrating the workload to a private cloud infrastructure

Outcome

• IT Transformation – Reduced Costs & Increased Speed
• Full-Stack Techies with its test proven transition methodology – continuous service improvement enabled to streamline the IT workflow process and reduced operations costs. Automation in IT operations provided the client with agility to carry out its ambitious technology vision to accelerate innovation and anticipate customer demand for new products and services.

The Full Story

Process automation saved substantial cost and increased efficiency of periodical image data processing

BACKGROUND

An AI solution focussed start-up company based out of UK wanted to develop an employee management application which includes:

• Customer wanted 250 million specious images to be mined. Customer had a list of 2.5 Million species scientific and generic names.
• Customer was particular to collect 2.5 million species all in 10 HD (High Definition) images and sources suggested were Flickr/Instagram/Google.
• Customer was looking for an optimized solution for image data collection and streamline the end-to-end process for the AI solution.
• Also, start-up was looking for a cost-effective solution which can further periodically add to the AI system.

APPROACH TO SOLUTION

AIMLEAP Team automated the image sourcing process by building

• A custom set of web crawlers built including paid Google API to mine image data. The crawler that was able to mine required image data with minimal manual intervention
• Team performed semi-automated image data validation and ensured that images are of expected quality
• Also, an automated process established to feed the final set of qualified images to push to customer database on a regular interval

The Full Story

AI-driven automation helps fintech start-up to save go-to-market time & saves substantial cost

BACKGROUND

• A US based fintech start-up wanted to build a big data analytics solution; and was looking for a suitable partner.
• Start-up was looking for an optimized solution to source 10-year financial data for 500 companies
• The data expected in a custom grid format to feed the analytics engine

APPROACH TO SOLUTION

• AIMLEAP Automation Team leveraged AI driven data solution to build a semi-automated process to convert source data
• AI solution was trained to identify data points which needed manual intervention
• The AI solution was able to source and convert financial data with minimal manual intervention
• Automated data validation process assured that all data points are of expected quality
• Also, an automated process established to feed the final set of data to push to customer database on a regular interval

The Full Story

Mobile Application Solution for Increased Customer Experience

The Challenge

A baby care provider wanted to improve their customer experience by developing a mobile application. The baby care company had realized its minimal digital engagement with their new age customers. The Company approached Full-Stack Techies for a cost effective solution to drive their mobility and digital initiatives.

Our Approach

• Full-Stack Techies leveraged its past experience and analysed the baby care market and customer expectations to build mobile app on the iOS and Android platforms to improve customer experience.
• Also, the app was enabled with analytics to track and analyse customer engagement.

Outcome

Mobile & Digital Transformation for Increased Customer Experience
The newly built mobile app helped the Baby care provider quick access to customer engagement. The inbuilt communication channel helped customers stay connected with the Baby care. Analytics enablement helped the provider to understand the Customer and increase the sales through cross sell and up sell.

The Full Story

Reduces Time to Market Improves Operational Efficiency

The Challenge

A US based consumer goods Company for it sales operation wanted support to ensure Go-to-Market planning.

Request included

Single view for sales commission, sales pipeline across geographies, product lines, and segment by integrating multiple source applications. Also, wanted integration of business intelligence environment and consolidating different vendors and the services under one single umbrella.

Our Approach

• Full-Stack Techies built a sales operation platform providing end-to-end IT service. Full-Stack ownership of applications covered the entire spectrum of the lifecycle including project management, release management, release management, QA and production support.
• The integrated BI enabled the Consumer goods Company with 360 degree view of customer and partner data.
• Leveraging Full-Stack Techies automation capabilities, automated multiple process and streamlined the entire IT eco-system.

Outcome

Integrated Application Solution Enabling Go-To-Market

• One-stop integrated IT solution for sales operations and BI reporting enabled the company ready to go to market.
• Self-Serving & Integrated BI monitoring dashboard enabled centralized control and administration of customer and vendor data.

The Full Story